Privacy Policy
Last updated: 10 October 2026
This privacy policy explains how JC Autos (“we”, “us”, “our”) collects, uses and protects your personal data when you visit our website, contact us or buy a car from us. We handle personal data in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988 to 2018.
Who we are
JC Autos is the data controller for the personal data described in this policy. You can contact us about anything in this policy using the details below:
- Address: JC Autos, 134A1 Slaney Close, Dublin Industrial Estate, Dublin, D11 VX31
- Email: info@jcautos.ie
- Phone: 089 608 1535
The information we collect
We only collect the information we need to deal with your enquiry or provide our services.
Enquiries and viewing requests
When you use our Contact Us form, enquire about a car, ask to book a viewing or test drive, request a price or make an offer, we collect your name, email address, phone number (where you give it), the type of enquiry, the vehicle you are interested in and your message.
Finance enquiries
If you ask about finance, we collect your name, phone number, email address, the car you are interested in, your intended deposit and term, whether you have a trade-in, your employment status and any notes you add.
Trade-in valuations
If you ask for a trade-in valuation, we collect details of your current car (registration, make, model, year, mileage, fuel type, transmission, service history, NCT expiry, condition and whether finance is outstanding), any photos you upload, your contact details and your preferred contact method.
New stock alerts
If you sign up for stock alerts, we collect your name, contact details and the type of car you are looking for, so we can let you know when a matching car arrives.
Phone, email and WhatsApp
If you call, email or message us on WhatsApp, we keep the information you give us so we can deal with your enquiry.
When you buy a car
If you buy a car from us, we collect the information needed to complete the sale, arrange any finance or trade-in, transfer ownership of the vehicle and meet our legal and accounting obligations.
Technical information
Like most websites, our web server automatically records technical information such as your IP address, browser type and the pages you request. We use this to keep the website secure and working properly.
How we use your information and our legal basis
- To reply to your enquiry and arrange viewings: because you have asked us to, as a step before entering into a contract with you, or for our legitimate interest in responding to customers.
- To help with finance: if you ask about finance, we pass the relevant details to a regulated lender so they can assess your application. The lender will tell you how it uses your data in its own privacy notice.
- To value your trade-in: to prepare an indicative valuation you have asked for.
- To send stock alerts: based on your consent. You can unsubscribe at any time.
- To send you news or offers: only where you have given your consent. You can withdraw it at any time.
- To complete a sale: to perform our contract with you.
- To meet legal obligations: for example keeping sales and accounting records required by Irish law.
- To keep our website secure: including preventing spam and misuse of our forms, based on our legitimate interests.
We do not sell your personal data, and we do not use it for automated decision-making.
Who we share your information with
- Finance providers: only if you ask us about finance.
- Service providers who support our business: such as our website hosting and email providers. They process data on our behalf and only on our instructions.
- Google: our website loads fonts from Google, which means your browser connects to Google’s servers. If you choose to load the interactive map on our Contact Us page, Google Maps is loaded and Google may collect data, including cookies. See Google’s privacy policy.
- WhatsApp: if you choose to message us on WhatsApp, your messages are handled under WhatsApp’s own terms and privacy policy.
- Sharing buttons: if you use the share buttons on our website, the sharing service and the social network you choose will receive information about the page you share.
- Authorities: where we are required to by law.
Transfers outside the European Economic Area
Some of the third-party services named above may process data outside the European Economic Area. Where this happens, those providers rely on safeguards recognised under GDPR, such as the European Commission’s Standard Contractual Clauses or the EU–US Data Privacy Framework.
How long we keep your information
- Enquiries that do not lead to a sale: up to 24 months from our last contact with you.
- Stock alerts: until you unsubscribe or ask us to remove you.
- Sales and finance records: for at least six years, as required by Irish tax and company law.
After these periods, we securely delete or anonymise the information.
Cookies and similar technologies
Our website uses only the cookies it needs to work, such as cookies that keep the site secure and remember your choices while you browse. We do not currently use analytics or advertising cookies.
Your saved favourites and car comparisons are stored in your own browser (local storage) on your device. They are not sent to us, and you can clear them at any time through your browser settings.
The interactive Google Map on our Contact Us page only loads when you click to show it. Until then, no data is shared with Google Maps.
Your rights
Under data protection law you have the right to:
- access the personal data we hold about you
- have inaccurate data corrected
- have your data erased
- restrict or object to how we use your data
- receive your data in a portable format
- withdraw your consent at any time, where we rely on consent
To use any of these rights, email info@jcautos.ie or call us on 089 608 1535. We will respond within one month. We may need to confirm your identity before acting on your request.
If you are unhappy with how we have handled your data, you have the right to complain to the Data Protection Commission, Ireland’s data protection authority, at www.dataprotection.ie. We would appreciate the chance to put things right first, so please contact us.
Keeping your information secure
Our website uses an encrypted (HTTPS) connection, and we take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.
Children
Our website and services are intended for adults. We do not knowingly collect personal data from anyone under 18.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.